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  • Choose a subject
  • Lost or damaged pieces
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Is the packaging damaged?
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Have you reported the damage to the transport company?
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Upload damaged packaging images:
Upload photos of the damage to the packaging so that we can help you more quickly.
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Are there any furniture parts that are damaged?
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What are the parts?

To expedite the claims process, use the following guidelines:

1. Take an enlarged photo of each damaged item and describe it using the name of the part as it appears on the sticker.

2. Take a photo of the entire piece of furniture from the front. Mark on the photo any places where there is damage and describe them.

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Upload damaged parts images:
Upload photos of the damage to the parts so that we can help you more quickly.
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Are there any missing parts?
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List the missing parts using their numbers as described in the manual.
What are the parts?
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Any additional notes or comments?
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Your message
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